Privacy Policy
Effective Date: September 2025
Website: www.testdly.com
Admin: Shabana Irshad Ahamad Vhanvad
Contact: contact@testdly.com
At Testdly.com, we respect and value the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or purchase our products, including both digital downloads (quizzes, charts, ID cards, papers) and hard copy items delivered by post.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We may collect different types of information to provide you with better services and improve your overall experience:
a) Personal Information
When you make a purchase, register on our site, or contact us, we may collect:
- Full name
- Email address
- Contact number
- Billing and shipping address (for delivery of physical products)
- Payment details (processed securely by third-party payment providers)
b) Transaction Information
- Records of the products you purchase (digital and hard copy).
- Order history, invoices, and delivery information.
c) Technical Information
- IP address, browser type, operating system, and device details.
- Cookies and usage data for improving website performance.
d) Communication Data
- Messages and queries sent to us via email or contact forms.
- Feedback or reviews provided by you.
2. How We Use Your Information
We use the collected information in the following ways:
- Order Processing & Delivery
- To confirm, process, and deliver your purchases (digital downloads or hard copies by post).
- To send invoices, order updates, and shipping details.
- Customer Support
- To respond to your queries, complaints, or feedback.
- To provide troubleshooting and technical assistance.
- Website Improvement
- To analyze website traffic and usage patterns.
- To improve product quality, content, and overall user experience.
- Marketing & Communication
- To send promotional emails, offers, and updates about new products (only if you opt-in).
- To inform you of important service changes or policy updates.
- Legal Compliance
- To prevent fraud, secure transactions, and comply with applicable laws.
3. How We Share Your Information
We respect your privacy and do not sell, rent, or trade your personal information. However, your data may be shared in the following cases:
- Service Providers: We may share necessary details with payment gateways, shipping companies, or IT support providers to fulfill your order.
- Legal Requirements: If required by law, regulation, or legal process, we may disclose your information.
- Business Transfers: In case of a merger, acquisition, or business transfer, customer data may be included as part of the assets.
4. Data Security
We take strong measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
- All payments are processed via secure, encrypted third-party gateways (we do not store card details on our servers).
- Our website uses SSL encryption to ensure safe communication.
- Access to customer data is limited to authorized staff only.
While we take all reasonable precautions, please note that no method of transmission over the internet is 100% secure.
5. Cookies Policy
Cookies are small files stored on your device when you browse our site. We use cookies to:
- Remember your preferences and shopping cart items.
- Analyze website traffic and improve performance.
- Provide a personalized browsing experience.
You may disable cookies through your browser settings, but this may limit certain features of our website.
6. Your Rights
As a user of Testdly.com, you have the following rights regarding your personal data:
- Access: You may request a copy of the information we hold about you.
- Correction: You may request corrections to inaccurate or incomplete data.
- Deletion: You may request deletion of your personal data, subject to legal and business obligations.
- Opt-Out: You may unsubscribe from promotional communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
To exercise these rights, please email us at contact@testdly.com.
7. Children’s Privacy
Our services are intended for individuals above the age of 13. We do not knowingly collect personal data from children under 13. If you believe that a child has provided us with their information, please contact us immediately, and we will take steps to delete it.
8. Retention of Data
We retain your personal information only for as long as it is necessary to:
- Fulfill the purposes outlined in this Privacy Policy.
- Comply with legal obligations.
- Resolve disputes and enforce agreements.
Digital records of purchases may be retained for tax and accounting purposes.
9. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of external sites. We encourage you to read their privacy policies before providing personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Updates will be posted on this page with the “Effective Date.”
We encourage you to review this policy periodically to stay informed about how we protect your data.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
📧 Email: contact@testdly.com
🌐 Website: www.testdly.com
👤 Admin: Shabana Irshad Ahamad Vhanvad
We will respond to your queries within 2–5 business days.